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Privacy Policy for Your sboslot99 Account

We built this policy to show exactly what we collect when you open your account, contact support, or use DANA, OVO, GoPay and QRIS, and how we handle…

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sboslot99 Privacy Policy for Your sboslot99 Account
CONTACT ROUTES

Where To Send Privacy Requests

If you want to ask what we keep, correct a field, or request removal where local law allows, we answer through WhatsApp, live chat and email.

WhatsApp Send the phone number on your account, the date of your last login, and the change you want. We use those details to verify you before we answer or update anything tied to your privacy record.
Live Chat Use live chat if you want a quick check on what we store, why we store it, or how long we keep it. We keep the chat linked to your profile so the reply stays accurate.
Email Email works well for written requests and file copies. Include your registered email, the section you want changed, and whether you want a copy, an update, or removal where local law allows.
SECURE STORAGE

How We Handle Your Data Here

sboslot99 treats privacy as part of account handling, not as a separate form you forget after opening your account.

Account data

We store the details you type at account opening, your contact channels, chosen language and support history. That lets us match each request to the right profile and avoid mixing your records with someone else’s.

Cookies

Our cookies remember session state, language choice and consent flags. On Android Chrome, iPhone Safari and desktop browsers, they keep the page working properly without asking you to reset the same preferences each time.

Device security

We record device type, browser version, IP range and login timestamps to spot unusual access. If a new device appears, we may ask you to confirm through the email or WhatsApp saved on the account.

Payment references

When you use DANA, OVO, GoPay or QRIS, we keep reference IDs and status marks so each payment can be matched to the right account. We keep only the records needed for finance and dispute handling.

Retention

We keep records only as long as needed for account care, legal duties and issue handling. After that period, we remove or mask them under our retention schedule and the law that applies to your case.

Change requests

To change or remove stored details where the law allows, send your registered email, account name and the exact field you want updated. We confirm the request before we act, so the change stays tied to your profile.

Privacy Questions Before You Open

If you are checking this page before you open an account, the answers below explain what we keep, why we keep it, and how you can ask for a change. We keep the language plain so you can compare it with the details on your own profile and reach us through WhatsApp, live chat or email from Bandung or anywhere else in Indonesia.

We collect the details you enter for the profile, plus the device, browser and contact channel you use to reach us. We use that set only to run the account, answer requests and keep the record tied to you.

We store payment reference IDs and status marks, not more than we need to match the transfer to your account. That helps us confirm the right record, handle disputes and keep your financial trail organised.

Cookies keep your session open, remember the language you chose and stop you from resetting the same settings on every visit. They also help us spot a session that does not match your usual device.

We keep account and support records only for as long as they are needed for the service, legal duties or issue handling. After that, we delete or mask them under the schedule that applies to that record.

Yes, where local law allows it. Send us the exact field you want changed or removed, plus the email on the account, and we will verify the request before taking action.

You can reach us by WhatsApp, live chat or email, and we match the request against your registered contact before replying. If your message asks for a copy, correction or removal, we route it to the right team.

Yes. If a request or access rule is different in your region, we follow local law and only act where it permits. We will still explain what we can share and which channel to use next.

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